How it works

Digital Passport turns your Akeneo PIM product data into scannable Digital Product Passports. Here's the whole process, start to finish.

Create an account and connect your PIM

Sign up with your email, then enter your Akeneo PIM API credentials in Settings. We need four things from your PIM's System > Connections page:

Client ID and Client Secret
Username and Password

We only request read access. Your PIM data is never modified, and all credentials are encrypted at rest.

Don't have API credentials yet? In your Akeneo PIM, go to System > Connections, create a new connection with "Data destination" flow type, and copy the four values.

Create a passport configuration

A configuration defines what a passport looks like and what data it shows. You set:

Product category - general is included on all plans. Industry-specific categories (batteries, textiles, electronics, furniture) with EU regulation field mapping require Professional or above
Channel and locale - which PIM data to pull from
Attributes - which product fields appear on the passport
Branding - your colours and logo
Access tiers - public access is free. Restricted and confidential access tiers (for market surveillance authorities) require Professional or above

The Starter plan includes 3 configurations. Professional supports up to 15, and Enterprise is unlimited.

If you select a regulated category (like batteries), we show you the mandatory fields and which ones you've mapped. A compliance score updates as you go.

Generate QR codes and go live

Once your configuration is saved, you can generate QR codes for any product in your PIM.

Single product - enter a SKU, preview the passport, download the QR code as PNG or SVG. Available on all plans
Bulk generation - paste up to 500 SKUs, download a ZIP of QR codes with a CSV manifest. Requires Professional or above

Print the QR codes on your product labels. When a consumer scans with any phone camera, they see a mobile-friendly passport page with your product data - always live from your PIM.

What consumers see

A clean, branded mobile page showing the product attributes you configured - materials, origin, sustainability data, certifications, whatever you choose. The page:

Loads instantly (cached on Cloudflare CDN)
Uses no cookies or tracking
Works on any phone - no app required
Updates automatically when you change data in your PIM

Advanced features by plan

Beyond the basics, paid plans unlock additional capabilities:

JSON-LD structured data - machine-readable product data in schema.org format for supply chain systems and the EU DPP registry Professional
GS1 Digital Link - resolve products by GTIN using standard /01/{gtin} URIs Professional
PDF export - print-ready passport pages Professional
REST API - fetch passport data programmatically for integration into your website or ERP Professional
Version history - full history of every configuration change with viewable snapshots Professional
Audit trail - 30 days on Starter, 1 year on Professional, unlimited on Enterprise
Passport view analytics - anonymous view counts, daily charts, per-configuration breakdown Professional
White-label - remove "Powered by Digital Passport" branding from public passport pages Enterprise
Custom domain - serve passports from your own domain (e.g. passports.yourcompany.com) Enterprise
Webhook notifications - receive HTTP callbacks when passports are viewed Enterprise

Common questions

Do I need to code anything?: No. Everything is configured through the web interface. If you want deeper integration, there's a JSON API available on paid plans.
What happens when I update data in my PIM?: The passport page updates automatically after the cache expires (default: 1 hour). You can clear the cache manually for instant updates.
Is this only for EU compliance?: No. You can use it for any product and any data. The EU compliance features (regulation field mapping, deadlines, compliance scores) are there if you need them, but they're optional.
Which Akeneo editions are supported?: Any edition with API access - Growth Edition, Enterprise Edition, or a self-hosted Community Edition with the API enabled.
Can I have different passports for different markets?: Yes. Create separate configurations per channel and locale. Each gets its own set of QR codes.
How is my data secured?: API credentials are encrypted with AES-256. Passwords are bcrypt-hashed. Two-factor authentication is available. All connections use HTTPS. We're GDPR compliant with full data deletion on request.
Can I try it before paying?: Yes. The Starter plan is completely free: 1 passport configuration, unlimited QR codes, public access, 30-day audit trail. No credit card required. Upgrade to Professional (£49/month) or Enterprise (£199/month) when you need more configurations, bulk generation, API access, or advanced compliance features.
What happens if I downgrade or cancel?: Your data is kept but features beyond your new plan's limits are disabled. Excess passport configurations are deactivated (not deleted) and their public links return a 404. You can upgrade again at any time to reactivate them.

Ready to try it?

Create a free account and generate your first passport in five minutes.

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